01
Water Extraction
Removal options for accessible standing water after plumbing leaks, appliance failures, or indoor overflows.
Water cleanup & drying
Find Help After an Indoor Water Incident.
For water from a leak, overflow, or appliance failure, call with the affected area and your ZIP code to check local provider availability.
- Dedicated Water Damage call line
- Local participation varies
- Independent service providers
Drying
Moisture control and monitoring
Cleanup
Affected material evaluation
Restoration
Repair and recovery discussions
Water Removal
Standing-water extraction
Cleanup & drying services
Water Damage Services for Indoor Leaks and Overflows
Share the likely water source, the affected rooms, and when the incident began. The independent provider will review the request and explain the available options.
02
Structural Drying
Air movement, dehumidification, moisture monitoring, and drying-plan discussions for affected materials.
03
Cleaning & Sanitizing
Evaluation and cleaning of affected surfaces when appropriate for the water source and materials.
04
Material Removal
Guidance on damaged drywall, flooring, insulation, cabinets, and other affected materials.
05
Repair & Restoration Planning
Planning discussions for rebuilding or replacing materials after drying is complete.
06
Moisture Assessment
Review of visible water, damp materials, likely affected areas, and possible hidden moisture migration.
Act safely
Protect People and Property First
Move away from electrical hazards, stop the water source only when it is safe, and avoid walking on areas with a sagging ceiling or unstable materials.
- A ceiling stain that is spreading or dripping
- Damp drywall, cabinets, or insulation
- Musty odors following a leak or overflow
- Moisture near outlets, appliances, or electrical equipment
- Standing water or saturated flooring
Safety reminder: Do not enter standing water near electrical equipment or a sagging ceiling. Shut off power only if it can be done safely from a dry location; otherwise contact emergency services or the utility.
Before you call
Share the Details That Matter Most
If it is safe to do so, a few notes about the incident can make the first conversation more useful.
- 01
- Note the likely source of the water
- 02
- List the rooms and materials that appear affected
- 03
- Share when the incident began and whether water is still present
Know what to ask
Questions to Ask About Cleanup and Drying
What work is included?
Ask which assessment, extraction, drying, monitoring, cleaning, and material-handling steps are included in the scope.
How will progress be documented?
Ask what moisture readings, photos, or work records may be provided as the affected areas are addressed.
What happens after drying?
Ask how the provider determines whether materials can remain in place or whether further work is recommended.
Water Cleanup and Drying Questions, Answered
Can everything that gets wet be dried?
Not always. Decisions depend on the water source, exposure time, material, contamination, condition, and professional assessment.
Will homeowners insurance pay for cleanup?
Coverage varies by policy and cause of loss. Your insurer determines whether a claim is covered and what documentation is required.
How soon should water damage be evaluated?
As soon as it is safe. Materials and moisture conditions can change, while provider response depends on location, demand, staffing, and availability.
Dedicated Water Damage line
Check for Water Damage Help in Your ZIP Code
Call to discuss local participation and availability.